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Rob H

4314 Posts
Member #: 700
Formerly British Open Classic

The West Country

Ordered a few more spherical joints the other day, and they didn't have the sizes I wanted in the cheapo version so they gave me some of the heavy duty ones for the same price, can't grumble at that.

EDIT:

Got my order the other day and unfortunately they'd sent me a right handed joint instead of a left handed one (I'd ordered a whole mix os sizes some right handed & some left). I sent them an email asking if I could exchange it, got a reply within the hour and a new joint was sent out the next working day and arrived 24 hours later, and they kept me updated by email throughout. Really impressed by they're level of service, I tend to judge companies by how well they deal with problems and you couldn't fault them.

Edited by Rob H on 18th Jun, 2008.

Isambard Kingdom Brunel said:
Nothing is impossible if you are an Engineer

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