Ashley James Autotrim aka Mad About Minis
Turbo Mini Forums

Hi All,

I thought it important enough to put this on a thread all on it's own.

As most of you know at Castle Coombe in Sept 2009 I paid a £200 deposit on a full set of mpi leather seats, made in the same colour scheme as Libby who is a Picadilly. Also included was a set of door trims and new carpet all to be fitted at the next show.

We were on holiday so I paid a friend and paid for insurance so he could take Libby. We then received a call on the Friday to say they had not completed the seats due to a problem. But would come to my house the following Sunday.

I called from Spain and confirmed this arrangement.

The Sunday came and I had taken Libby out of the carcoon She lives in and put Her in my garage which is a large commercial one which would give them plenty of room to move around. By lunchtime no one had arrived so I called a few times but there was no answer. On the Monday I called and spoke to Stuart who must be the Manager or owner. He told me that I had got the date wrong and it was the following Sunday, but they could not do it as they were at the NEC! I checked my notes and my office staff notes and we had the date correct!

I spent the next couple of months trying to get Stuart to tell me when and what show he would be going to in the South. He kept saying he would be in Bath or Bristol or mentioned some other places but did not seem to know which show. I got him to confirm that he was going to the Footman James Bristol Classic Car show so booked in and then he said he was not going!

He told me during all this that the seats were ready and then later that he had to make them!

You know the story of Malvern last weekend. I eventually got him to confirm he was going to that one, so cancelled a week away in our motorhome in the New Forest and ended up on a mud logged field just outside Ledbury. I called on the Thursday and confirmed he was going and was asked to arrive early so he could get started. So we turned up at 08:15 and waited and called his mobile and left messages. He eventually called at 10:30 and said they had broken down and may come to the show or go to a garage. I told him I would wait two hours and left at 12:30.

I received a text saying the had gone to the garage and he would come down on Thursday or Friday to my home. I texted back and said Thursday and this would be his last chance.

I called on Wednesday to confirm they would be with us somewhere between 17:00 and 18:00 today.

So I called at 15:00 today having taken the afternoon off. I got through to the workshop to be told they were building my seats now! But they are supposed to be in the van which is at the garage being repaired! They asked me about the door cards as they had not made them either! They also forgot that I ordered a full carpet set!

Finally to add insult to injury they told me they were building mk II seats as that is what the Picadilly had originally. But when I went to see them at Castle Coombe in September 2009 and paid my £200 deposit the whole point was to get mpi seats made in the same colour scheme as the Picadilly and they even looked at my car and confirmed that would not be a problem!

Oh they also told me they were coming down tomorrow (Friday) afternoon! I explained that this was not the case as I had arranged with Stuart that they should be here today to fit them!

Stuart calls me and explains that they could not get to the van in the dealership so were making a new set of seats and his workers came in at 07:00 this morning to build them! They would also be leaving after the traffic died down and would be with me about 19:00. But it is a five hour journey!

Told Stuart I had had enough and wanted my deposit back. He promised to do this and call me later to make sure he had my card number. No call as of yet!

He also promised to make a set and show me how they could not make the Picadilly colour scheme with the MPI seats and email pictures of them.

I'm afraid I have absolutely no faith in this company whatsoever and have been patient over 7 months of continuous excuses. I therefore cannot recommend them to anyone.

Regards

Chris

Isambard Kingdom Brunel said:
Nothing is impossible if you are an Engineer

Crystal Sound Audio said:

Why wolfie...you should have your name as Fuckfaceshithead !

On 15th Jul, 2009 fastcarl said:
the pissed up clown stood back up, did a twirl and left bollock naked,

On 7th Nov, 2011 apbellamy said:
Shaft seems nice and snug

On 24th Mar, 2012 apbellamy said:
no no no no, you need more boost! you can never ever come on here and say I have enough boost, that's just silly.

On 29th Mar, 2010 Star Mag said:
these give no problems with good head