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4314 Posts Member #: 700 Formerly British Open Classic The West Country |
13th Jun, 2008 at 11:49:13pm
On 12th Feb, 2005 Tom Fenton said:
2) You also get a outstanding returns policy from Halfords. The reason being this- the spotty young lad or bored disinterested little bird plastered in polyfilla doesn't give a toss what you are bringing back, or whether it is broken or not. It is no money out of their wage packet if they accept your return and give you a new one. So that is what you get. Try the same thing at your local motor factors and the gaffer will sense the potential lightening of his wallet and will fuck you off in no uncertain terms. Tom, sound like you've had better experience than I did, I guess it depends who is on the desk. About four years ago I brought I Halfords Professional ratchet spanner, with Halfords Professional embossed on the side & a life time guarantee. Last weekend I managed to break said spanner, so I called by my local Halfords to see if they'd honor their lifetime guarantee, sadly they couldn't / wouldn't do anything as I didn't have the receipt for it. Who keeps the receipt for a four year old spanner? Edited by Rob H on 13th Jun, 2008. Isambard Kingdom Brunel said:
Nothing is impossible if you are an Engineer |
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41 Posts Member #: 2397 Member Plymouth |
14th Jun, 2008 at 09:44:10am
I think your suspicion is correct and it must very much depend on who is on the desk.
Edited by mlarj on 14th Jun, 2008. |
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4314 Posts Member #: 700 Formerly British Open Classic The West Country |
18th Jun, 2008 at 10:29:10pm
Well, tried a different Halfords today and they exchanged it no quests asked. Isambard Kingdom Brunel said:
Nothing is impossible if you are an Engineer |
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36 Posts Member #: 4335 Member Hull / Scunthorpe |
30th Nov, 2008 at 03:03:13pm
My Local Halfords, manager (steve) of scunthorpe branch, is about as helpful as a handbreak on a kanoo! Arrogant, and smug. More interested in selling mountain bikes, than helping customers with problems! I find after 30days you cant take anything back, even with the receipt! A**E H**E |
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444 Posts Member #: 2885 Senior Member |
30th Nov, 2008 at 06:07:54pm
I only use them for fanbelts, plugs, and oil, cheap as.
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 1252 Posts Member #: 1656 Post Whore stoke-on-trent |
30th Nov, 2008 at 06:32:33pm
crizd - since pretty much everything halfords sells (obviously not consumables) has a 12 month guarantee you could quite easily get it exchanged, but the policy is to not give refunds after 28 days. I work at halfords and sometimes it's very difficult to assertain what is best for the customer and the shop...think of it from his POV as well On 23rd Oct, 2009 sim_ou_nao said:
eu gosto de mamas = i like boobs |
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36 Posts Member #: 4335 Member Hull / Scunthorpe |
3rd Dec, 2008 at 04:38:10pm
All I wanted was an exchange...... :(
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 998 Posts Member #: 2178 Post Whore Leyland, Lancs |
3rd Dec, 2008 at 05:27:38pm
In retail, an exchange will be given within 28 days, after that its a repair or exchange at the retailers discretion - they will always repair rather than exchange if they can as its cheaper for them.
On 15th Jul, 2009 fastcarl said:
a breif struggle ensued but Will emerged the victor with a pair of undies in his possesion On 21st Sep, 2009 apbellamy said:
No, but you did chuck your guts up over my front gate the Saturday before! You even managed to get a bit in your arm pit... |
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 536 Posts Member #: 5449 Post Whore Melton Mowbray |
23rd Apr, 2009 at 12:18:54am
Some of the professional tools are good, like the 3/8 ratchet, I use it every day at work, and it regularly has a scaffold tube over it when things are too tight, and its never broken yet lol. They even replaced a whole spark plug socket for me because I lost the rubber from inside it lol. Do agree about most of the staff tho. On 25th Sep, 2009 mini13 said:
cool, i'll pop over with my tool and some lube, lol 1293 88.8hp 82.2ftlb 17.3 1/4 @ 78 mph Naturally Aspirated (for now) |
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2487 Posts Member #: 1954 Post Whore Luton Bedfordshire |
23rd Apr, 2009 at 12:59:23am
Halfords are brilliant bought the largest compressor they do in a sale. My brother incorrectly pointed out that the plug in the end of the tank was missing I kept quite as I knew thats how it came and that's where the tap fits. Any how the manager not being able to find the elusive plug knocks 25% of the sale price and notifies the till. When we get there the cashier only thinks the manager has adjusted the normal price and applies the sales discount again.
Edited by Mr Joshua on 23rd Apr, 2009. Own the day
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315 Posts Member #: 3013 Senior Member Epsom Surrey |
23rd Apr, 2009 at 05:03:28pm
i think the thing that does halfords in is the whole max power barry boy image when you get all the idiots with big wheels and big speakers in stupid little saxos!!
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2487 Posts Member #: 1954 Post Whore Luton Bedfordshire |
23rd Apr, 2009 at 05:06:26pm
Get all my head units from there as well probably the widest range under one roof, and if you wait till the begining of the new season you can pick up last years top model for athird of the price. Do it every year Own the day
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 1342 Posts Member #: 2292 Tool Herne Bay, kent |
19th Jun, 2009 at 03:31:58pm
i work at halfords as a bike specialist. although half the dumwits downstairs know nothign about cars and am constantly getting calls up to me asking me about car parts haha. i dont mind just not every other customer. i must say tho my manager and about 3 guys down stairs all build and maintain nice cars. mananger races e30 bmws in his spare time and plays with quads. anaother guy builds minis and worked with bill richards. another has possibly the fasted nova i have ever been in. our store in all has some decent people.
On 27th Apr, 2010 Rick.SPI said:
cant beat a good blowout. |
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1342 Posts Member #: 2292 Tool Herne Bay, kent |
19th Jun, 2009 at 03:32:00pm
i work at halfords as a bike specialist. although half the dumwits downstairs know nothign about cars and am constantly getting calls up to me asking me about car parts haha. i dont mind just not every other customer. i must say tho my manager and about 3 guys down stairs all build and maintain nice cars. mananger races e30 bmws in his spare time and plays with quads. anaother guy builds minis and worked with bill richards. another has possibly the fasted nova i have ever been in. our store in all has some decent people.
On 27th Apr, 2010 Rick.SPI said:
cant beat a good blowout. |
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2487 Posts Member #: 1954 Post Whore Luton Bedfordshire |
19th Jun, 2009 at 03:41:15pm
Does your manager want to buy a 325ix
Own the day
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1252 Posts Member #: 1656 Post Whore stoke-on-trent |
19th Jun, 2009 at 05:42:34pm
another cycles guy on here, who would know!! you're not the only one that keeps getting asked questions about parts stuff mate lol On 23rd Oct, 2009 sim_ou_nao said:
eu gosto de mamas = i like boobs |
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1394 Posts Member #: 1346 Post Whore bromsgrove |
19th Jun, 2009 at 07:28:37pm
i love the trade card, many things half price than jo public buys it at |
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