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Home > General Chat > demon tweeks placing orders and their communication

Turbo This..

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1767 Posts
Member #: 9165
Previously josh4444

Australia, brisbane

Hey guys has anyone used them and how was your experience ?

i ask because ive placed an order 2 weeds ago and they took the cash with in 24 hours
so i assumed the order was on its way right? no... still not sent and they have not attempted to communicate

the login under my account says its In Progress?

im assuming one or a few items are out of stock and that they had to order them from the manufacture but come on an email to say hey your order is delayed because....

on a side note on the same day i mad 3 other orders at different places uk usa and china all turned up last week


jonny f

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2091 Posts
Member #: 9894
Post Whore

Dorking

They’re one of the biggest suppliers here in the UK and service has always been excellent for me.


monsterob

264 Posts
Member #: 11029
Senior Member

Crewe

Have you given them a call ....

My only issue has been the decline of the showroom i admit i am in the market for child seats however id rather see a bit of race car bling ......

Outside the box


Turbo This..

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1767 Posts
Member #: 9165
Previously josh4444

Australia, brisbane

a phone call is not practical as im in aus =P
ill just have to wait and watch the post box


Anthony30

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144 Posts
Member #: 10828
Advanced Member

Rainhill, Merseyside.

Bought one or two items via Ebay, and the service was good. :/

On 18th Nov, 2014 D4VE said:
went down to my local hydraulics place and he gave me a suitable replacement larger nipple *smiley*


Sprocket

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11046 Posts
Member #: 965
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Preston On The Brook

Never had a problem. If you don’t want to phone them, fire an email or two over to them.

Edited by Sprocket on 8th Apr, 2018.

On 26th Oct, 2004 TurboDave16v said:
Is it A-Series only? I think it should be...
So when some joey comes on here about how his 16v turbo vauxhall is great compared to ours, he can be given the 'bird'...


On 26th Oct, 2004 Tom Fenton said:
Yep I agree with TD........


Kean

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2406 Posts
Member #: 341
aka T2clubby

South Staffs

I've had similar. If the part is not in stock it will say in progress but they will not notify you. Once it is back in stock they send it pretty quickly.


Steve220

242 Posts
Member #: 11017
Senior Member

Shropshire

Do you guys not find they're over priced?


JetBLICK

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243 Posts
Member #: 1261
Senior Member

Droitwich

I find them very hit and miss. If its quite a few bits I'll normally send an email with a list and see if they'll do a discount, and they're normally pretty good in that respect. They have messed up a few orders in the past, but always quick to amend.

I'd fire them an email and find out whats going on, like you say, somethings probably out of stock. Its happened to me before, so I got them to send the bits they did have early.


stevieturbo

3569 Posts
Member #: 655
Post Whore

Northern Ireland




On 8th Apr, 2018 Steve220 said:
Do you guys not find they're over priced?


I would say yes...online and catalogue prices can be on the high side.

However...a friend has bought a few things from them and he prefers to call to ensure things are correct and in stock etc. And they're always quite willing to give a little discount, or cheaper postage etc when he asks.

So whilst yes from abroad a phone call can be hassle...it might also save a few quid.

9.85 @ 145mph
202mph standing mile
speed didn't kill me, but taxation probably will


Turbo This..

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1767 Posts
Member #: 9165
Previously josh4444

Australia, brisbane

hmm well so far no luck

lets hope it works out ill dam near got on a bloody flight over there

really how hard it it to know what stock you have and what stock is no longer available that should be pulled of the dam website

and then to take full payment with in 24 hours and not reply to emails in over a week ha some service that is

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